Visit Ivanti Booth #707 for a demo of the IT solutions empowering IT leaders to meet the demands of today’s Digital Business. Join us to learn how Ivanti can also help you:
- Realize more strategic value with modern service management for IT and beyond
- Discover, manage, and optimize your IT assets to get the most from your investments
- Consolidate IT data from multiple sources into actionable insights via beautiful self-service, real-time dashboards
Ivanti is also giving you a chance to win great prizes every day at the conference just for stopping by our booth.
Pre-book a demo & get an Amazon gift card
The first 25 people to pre-book a meeting or demo will receive a $20 Amazon gift card upon arrival. Our experts will review the latest Ivanti solutions for service and asset management, and our IT data consolidation, dashboard, reporting, and analysis products, and will answer any questions you might have. Fill out the form on this page to schedule your demo.
Meet Ivanti’s Experts: Matt Hooper and Kevin J. Smith
Learn from Matt Hooper Director, ITSM Americas – Sessions 301 and 507
Wednesday, November 01 at 3:00 PM
Session 301: Can ITSM Lead Digital Transformation?
Governance has traditionally been viewed as a roadblock, controlling and slowing down innovation. Incredibly, some enterprises are using governance to increase speed and velocity. But how can governance create agility? How does service management remove constraints, and what role does DevOps play in governance and service management? If your role requires leading IT to be more innovative and value-focused, attend this session to discover how lean service management practices, along with DevOps cultural changes, can enable enterprise-level agility within your organization.
Thursday, November 2 at 11:30 AM
Session 507: Work to the Left, Expectations to the Right
It is the best time ever to be in IT, but the worst time ever to be an IT professional. WHAT? The world of IT is changing; what is IT anymore? Who does IT? Who buys IT? Who supports IT? We live in a world where we want to "shift left" all the activities from skilled engineers to empowered end-users. At the same time, expectations "shift right" from technology to services to experiences... In this session, I will review how we got to this state of IT and where we are going, and what that means to you.
From help desk to CIO, Matt Hooper has more than twenty years of experience helping organizations transform IT cultures from service-centric to customer-centric. An international speaker and educator on agile business management, leadership, technology, and customer service, Matt shares his vision for growing and sustaining business outcomes through ITSM, DevOps, and PPM agility. Matt is also a podcaster, avid blogger, and social media personality.
Solutions Spotlight: Kevin J. Smith, SVP, Strategic Initiatives – Thursday, November 2 at 2:30pm In the Expo Floor Theater
A Glimpse at the Future of IT
IT is currently undergoing a remarkable transformation that will create a new course for the organization of the future. In this session we will take a brief look at the 6 factors that are driving this transformation and why each is so important. This is a dramatic change from the past and will reshape much of what we have accepted as the standard operating model for IT. Taking this a step further, these 6 factors will result in a new set of metrics and a new organizational model for IT.
Kevin J. Smith Book Signing – Ivanti Booth #707 Thursday, November 2 at 3:15pm
A free copy of Kevin’s book, The Practical Guide To World-Class IT Service Management, will be available for signing, while supplies last.
With degrees in Chemical Engineering and Computer Science, Kevin spent the first 10 years of his career at the NASA Johnson Space Center in Houston supporting the Mission Operations Directorate and the next 12 years with Manugistics Inc. during the rapid global growth of Supply Chain Management. The past 15 years have been with Ivanti, previously HEAT Software, working with market leading organizations on strategy, business process design, and the implementation of software solutions in support of IT Service Desk, IT Service Management and broader IT strategic initiatives.
The Practical Guide To World-Class IT Service Management
This guide contains 6 Core and 12 World-Class processes, each of which is described in chapters that provide a logical view of the element itself and why it is important to the organization, along with a flexible process model that can be adapted to most businesses. It also covers how the process works in practice-plus proven and practical models and Tips for Success from high-performing organizations on implementing the process.